Shipping Policy

Last Updated: August 5, 2026

Thank you for shopping with Iron Plains! We appreciate your support and strive to get your order to you as quickly as possible.

Order Processing

All of our products are made to order after you place your order. This allows us to reduce waste and provide high-quality apparel without maintaining excess inventory.

• Processing time: 2–7 business days
• During holidays, promotions, or periods of high demand, processing times may be slightly longer.

You will receive an email confirmation once your order has been placed and another email with tracking information once your order has shipped.

Shipping Times

Shipping begins after your order has finished production.

Estimated delivery times are:

• United States: 3–7 business days
• Canada: 5–15 business days
• International: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your order, shipping destination, and selected shipping method.

Any applicable taxes, customs duties, or import fees for international orders are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order ships, you will receive an email containing your tracking number. Please allow up to 48 hours for tracking information to update after receiving your shipment confirmation.

Shipping Delays

While we do our best to meet estimated delivery times, delays may occur due to circumstances outside our control, including:

• Severe weather
• Carrier delays
• Holidays
• Customs processing
• High shipping volume
• Natural disasters or other unforeseen events

Iron Plains is not responsible for shipping delays caused by third-party carriers.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. If your order has not entered production, we may be able to update the address.

If an order is returned because an incorrect address was provided, additional shipping charges may apply before the order can be resent.

Lost or Stolen Packages

If your tracking information shows that your package has been delivered but you cannot locate it, we recommend:

• Checking around your property
• Asking household members or neighbors
• Contacting the shipping carrier directly

Iron Plains is not responsible for packages marked as delivered by the shipping carrier.

Damaged Shipments

If your order arrives damaged or you receive the wrong item, please contact us within 14 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number
• A brief description of the issue
• Clear photos of the item
• Photos of the packaging, if applicable

Once reviewed, we will work with you to provide an appropriate resolution, which may include a replacement or refund.

Questions

If you have any questions about your order or our shipping policy, please contact us through our Contact page or email us at Alex@ironplainshirts.com. We're happy to help!